Quality Systems

Quality means Funding

Funders want to know that the groups and organisations they fund are quality organisations -
that they are well run, they listen to their users and they can do what they promise.

More and more funders, including Newham council, are asking groups and organisations to show evidence of quality. And the evidence they are asking for is not just a well-written application form, it's what's called a 'quality system'.

The Newham ChangeUp Partnership has beeen running learning events 'Quality: Choosing between different approaches'  to help you find out more about quality.

To support you implement a quality system we are also providing one-to-one sessions. For information pls. contact Kevin Blowe, Aston Mansfiel: e-mail  Kevin.Blowe@aston-mansfield.org.uk or phone 020 8519 2244

• See Charities Evaluation Service for information about quality assurance systems and download their booklet 'First Steps in Quality'
• See the Performance Hub for a wide range of information around quality systems
• See also the Paper prepared by Conflict & Change for an overview of the different systems.

Below are links to various quality system websites:

• European Foundation for Quality Management (EFQM) or British Quality Foundation 
  A Guide to the EFQM Excellence Model for the Voluntary Sector
• Investors in People
• Investing in Volunteers
• PQASSO 
• Charter Mark
• Quality Mark
• Matrix
• The Big Picture
• Social Accounting and audit
• ISO family of standards 
• Learning & Skills Councils
• SFEDI
• Customer First

The courses were held on 27th April & 13th June 2007 at St. Johns, Stratford. Click here for flyer and detailed course outline